Module 1: System Information

The purpose of this chapter is to give students a general overview of the Retail Management System Headquarters application. The functionality and capabilities of the Headquarters components are introduced, along with an explanation of the minimum and recommended system requirements, including the Software Copy Protection Device (Dongle). Following the discussion for this chapter, an exercise demonstrates how to install the software.

Lessons

• Introduction
• Features
• Headquarters Components
• Installation Requirements
• Product Activation

After completing this chapter, students will be able to:

Module 2: Setup and Deployment

This chapter focuses on the setup and store deployment of Headquarters. Students gain a basic understanding of the terminology used in Headquarters, building the HQ Database, configuring the HQ Server and HQ Client, and upgrading the HQ Database. Exercises at the end of this chapter demonstrate how to import an existing Store Operations database into Headquarters and connect the stores using HQ Client.

Lessons

• Introduction
• Headquarters Terminology
• Headquarters Administrator Overview
• Building the Headquarters Database
• Hands On: Deploying a New Store
• Headquarters Server Configuration
• Headquarters Client Configuration
• Troubleshooting Store Connection Errors
• Upgrading the Headquarters Database

After completing this chapter, students will be able to:

Module 3: Headquarters Manager

This chapter focuses on Manager navigation, configuration, and security. There is also a discussion about Centrally Maintained Data, Locally Originated Data, and Store Specific Data, in addition to an explanation of the Headquarters Wizards.

Lessons

• Headquarters Manager Overview
• Headquarters Manager Navigation
• Headquarters Manager Configuration
• Headquarters Manager Security
• Working With Headquarters' Centrally Maintained Data
• Viewing Locally Originated Data
• Headquarters Wizards

After completing this chapter, students will be able to:

Module 4: Headquarters Worksheets

This chapter discusses how Headquarters Worksheets are used to initiate and control data exchanges between the head office and remote stores. Worksheet Styles and management is discussed, followed by exercises to demonstrate the features and functionalities of Worksheets.

Lessons

• Worksheets Basics
• Worksheets Styles
• Managing Worksheets

After completing this chapter, students will be able to:

Module 5: Additional Headquarters Features

This chapter discusses additional Headquarters features dealing with Global and Local Customers, Purchase Orders, Inter-Store Inventory Transfers, Store Quantity Checks, Viewing Store Journals, Reports, and Interfacing to Accounting.

Lessons

• Working with Customers
• Store Quantity Checks
• Viewing Store Journals
• Headquarters Manager Reports
• Interfacing to Accounting

Lab: Headquarters Installation

• Install Headquarters software

Lab: Import into Headquarters

• Import an Existing Store Operations Database into Headquarters

Lab: Worksheets

• Create a New Item
• Change Existing Item Description
• Change Existing Supplier Information
• Create New Item in a New Department
• Put Item on Sale
• Create a New Tender Type
• Create a New Cashier

After completing this chapter, students will be able to: