• Overview
• Outline
• Schedule

About This Course

The Microsoft Dynamics Retail Management System Headquarters prepares students to assist their customers with the installation, setup, configuration, and implementation of Headquarters. The course focuses on explaining that when Headquarters is installed on a computer at a head office, it ties all the data from all stores together, acting as an integrated, business-wide point-of-sale and retail management solution for growing mid-sized retail chains. Students learn that Headquarters enables users to set policies and procedures for each store to follow and enforces those rules for the entire retail enterprise. Upon completion of the course, students should have a good basic understanding of Headquarters functionality and capabilities.

Audience Profile

Headquarters training is recommended for Microsoft Certified Partners planning to sell, implement, configure, consult, and/or support Retail Management System Headquarters. The course is targeted toward resellers who wish to assist their customers with the installation, administration, implementation, and maintenance of the Retail Management System Headquarters application. Partners who participate in this course are those who wish to gain a practical working knowledge of the application's functionality and capabilities.

Prerequites

Before attending this course, students must have:

• Completed the Microsoft Business Solutions Retail Management System Store Operations Course.
• Some working knowledge of Microsoft Windows 2000 or Windows XP.
• Basic understanding of Microsoft SQL Server
• Basic understanding of daily retail operations.
• Basic understanding of retail software applications and database storage techniques.

At Course Completion

After completing this course, students will be able to:

• Determine how Retail Management System Headquarters can meet customers' retail needs
• Assist customers in meeting Headquarters installation requirements
• Install Retail Management System Headquarters and the Software Copy Protection Device (Dongle)
• Use Headquarters in Evaluation Mode
• Create, configure, and maintain a store database in Headquarters Administrator
• Define stores in HQ Manager
• Export Store Operations databases
• Set up a store database at each store
• Configure HQ Server
• Configure HQ Client at each store
• Synchronize the stores
• Create and run Worksheet Style 401: Request Data Upload
• Connect to Headquarters and process worksheets
• Perform a Physical Inventory
• Reconcile the Headquarters Inventory
• Migrate from QuickSell 2000 to Headquarters
• Use Add-Ins in Headquarters
• Issue Queries