Module 1: Installing, Upgrading, and Deploying Windows Vista

This module starts by introducing the key features of the various editions of Windows Vista. There are a number of ways to install Windows Vista, but first you must verify that the hardware platform meets the requirements of the edition that you want to install, and you must plan any necessary upgrades.

Lessons

• Introduction to Windows Vista
• Performing a Clean Installation of Windows Vista
• Upgrading and Migrating to Windows Vista from a Previous Version of Windows
• Upgrading Between Windows Vista Editions
• Windows Vista Desktop Deployment Infrastructure
• Preparing the Target Computer
• Obtaining and Applying a Desktop Image

Lab: Installing Windows Vista

• Verifying hardware requirements
• Installing Windows Vista from DVD (simulation)

Lab: Upgrading to Windows Vista Ultimate

• Upgrading from Windows XP to Windows Vista Ultimate (simulation)
• Upgrading from Windows Vista Business to Windows Vista Ultimate (simulation)

Lab: Applying Desktop Images

• Booting to the Windows Pre-Installation Environment
• Applying an Image from the Network
• Verifying Desktop Image Deployment

After completing this module, students will be able to:

Module 2: Troubleshooting Windows Vista Startup

Developing and using a troubleshooting methodology will help you to quickly and easily diagnose and resolve computer-related problems. During this module, you discuss a troubleshooting methodology and identify the role of a troubleshooting methodology and the benefits it will bring to your organization.

Lessons

• Overview of a Troubleshooting Methodology
• Overview of the Windows Vista Startup Process
• Troubleshooting the Windows Vista Startup Process with Windows RE
• Troubleshooting Operating System Services

Lab: Preparing for Remote Troubleshooting

• Obtaining Information Remotely from Windows Vista
• Using the System Information Tool Remotely

Lab: Troubleshooting Windows Vista Startup Problems

• Gathering System Information and Developing a Plan of Action
• Implementing the Proposed Plan of Action
• Clean Booting Windows Vista

After completing this module, students will be able to:

Module 3: Configuring and Troubleshooting Hardware and Devices

This module explains how to troubleshoot hardware failures. You will look at both physical hardware failures and failures associated with hardware device drivers. This module also discusses the improved print architecture in the Windows Vista operating system and the new Windows BitLocker? Drive Encryption mechanism, which provides drive integrity and encryption for the hard disk of your computer.

Lessons

• Installing and Configuring Windows Vista Device Drivers
• Overview of Troubleshooting Hardware
• Dealing with Physical Failures
• Dealing with Device Driver Failures
• Troubleshooting Printing in Windows Vista
• Troubleshooting BitLocker Protected Computers

Lab: Configuring Devices

• Managing Device Drivers

Lab: Troubleshooting Hardware

• Gathering Customer Information and Developing a Plan of Action
• Resolving a Printing Problem
• Checking for Signed Device Drivers

After completing this module, students will be able to:

Module 4: Configuring and Troubleshooting Networking

In this module, you will see how to use the new Windows Vista tools to share and manage Windows Vista files. You will learn how to connect Windows Vista to a network, and how to configure and troubleshoot the Remote Access features of Windows Vista. The module also describes how to configure wireless networking and identifies the most likely cause of network problems in a number of given network scenarios.

Lessons

• Sharing Data with Others
• Managing Windows Vista Files
• Configuring Network Connectivity
• Configuring Remote Access
• Networking Without Wires
• Connecting to a Wireless Network
• Determining Network Settings
• Troubleshooting Network Connections

Lab: Sharing Files by Using Windows Vista

• Sharing Data with Others
• Managing Files

Lab: Configuring Remote Access

• Configuring a VPN

Lab: Networking Mobile Computers

• Configuring a Wireless Network
• Troubleshooting a Connection to a Wireless Network

Lab: Troubleshooting Networks

• Gathering Customer Information
• Gathering Relevant Computer Information
• Resolving the Problem

After completing this module, students will be able to:

Module 5: Configuring and Troubleshooting Security

In this module you will learn how Windows Vista provides advanced network security to help counter the threats that exist in modern business and home network environments. Microsoft Windows Vista includes new and updated functionality, including User Account Control, Windows Defender, and Windows Firewall.

Lessons

• Overview of User Account Control
• Troubleshooting User Account Control
• Configuring Windows Defender in Windows Vista
• Configuring Windows Firewall Settings

Lab: Configuring User Account Security

• Requesting an Application to Run Elevated One Time
• Marking an Application to Always Run Elevated
• Configuring User Account Control Panel

Lab: Configuring Network Security

• Configuring Windows Defender
• Configuring Windows Firewall

Lab: Troubleshooting Security-Related Issues

• Gathering Customer and System Information and Developing a Plan of Action
• Implementing a Plan of Action
• Additional Security Checks

After completing this module, students will be able to:

Module 6: Maintaining and Optimizing Windows Vista

In this module, you will learn how to use monitoring and configuration tools to obtain information about Windows Vista performance, and how to troubleshoot performance and reliability problems.

Lessons

• Maintaining Performance by Using Windows Vista Performance Tools
• Optimizing Windows by Using Windows Vista Diagnostics Tools
• Configuring Windows Update

Lab: Maintaining and Optimizing Windows Vista

• Monitoring General System Activity by Using Resource Overview
• Viewing System Stability by Using Reliability Monitor
• Configuring Windows Update
• Analyzing Collected Information and Identifying Probable Causes
• Implementing a Plan of Action
• Viewing and Interpreting Reports in Performance Monitor

After completing this module, students will be able to: