Module 1: Microsoft Desktop Optimization Pack

This module explains the position of MDOP in the vast landscape of Microsoft offerings. Participants will gain knowledge on the concepts of MDOP and how they address various challenges of enterprise desktop management environments.

Lessons

• What Is MDOP?
• Enterprise Desktop Manageability Challenges
• What Do Enterprises Want?
• How Does MDOP Address These Challenges?
• MDOP Technology
• How is MDOP Licensed?

After completing this module, students will be able to:

Module 2: Diagnostics and Recovery Toolset (DaRT)

This module explains how to help resolve desktop and server related issues in a more efficient manner.

Lessons

• What Is DaRT?
• When Do I Use DaRT?
• Advantages
• DaRT Technology Explained
• Demonstration

Lab: Microsoft Diagnostics and Recovery Toolset

• Creating the Recovery Boot Media
• Troubleshooting Errors in the ERD Command Platform
• Recovering Deleted Files
• Changing User Passwords
• Using System Restore

After completing this module, students will be able to:

Module 3: Advanced Group Policy Management (AGPM)

This module explains how to utilize AGPM in an effective way to enforce Change Management Policies within an organization.

Lessons

• What Is AGPM?
• When Do I Use AGPM?
• Advantages
• Concepts
• Change Management
• Using GPOs and AGPM for Change Management
• AGPM Technology
• Demonstration

Lab: Microsoft Advanced Group Policy Management

• Configuring Roles in AGPM
• GPO Migration
• Offline GPO Editing
• Creating and Deploying a GPO from a Template
• Versioning and Review

After completing this module, students will be able to:

Module 4: Desktop Error Monitoring

This module explains how to install, configure, and analyze data collected by DEM.

Lessons

• What Is DEM?
• When Do I Use DEM?
• Benefits
• DEM Technology
• DEM Requirements
• Capacity Planning
• Security

Lab: Microsoft Desktop Error Monitoring

• Enabling Client Monitoring
• Deploying Client Monitoring Using Group Policy
• Configure Error Transmission, Data Collection, and Notification
• Using the Desktop Error Monitoring Console
• Using Reporting in the Desktop Error Monitoring Console

After completing this module, students will be able to:

Module 5: Asset Inventory Service (AIS)

This module explains how to implement and utilize Asset Inventory Service in a production environment. The topics covered will be an instructor presentation explaining position of AIS in the enterprise environment, the technology components in the hosted environment, and the process for implementing AIS.

Lessons

• What Is AIS?
• When Would I Use AIS?
• Benefits of AIS
• Why Is AIS a Hosted Solution?
• AIS Process

After completing this module, students will be able to: